民航商务英语 人民交通出版社股份有限公司 下载 极速 rtf epub 在线 word txt pdf

本教材为民航商务专业英语教材，全书共分为7章，涵盖了民航商务的各个领域，内容包括航空业概述、市场营销、旅客服务、空运货物、机场、安全及新趋势。为帮助学生理解掌握教材内容，每节均设置了案例导入、重难点术语解释、长难句解析、重点词汇等模块。同时，本教材还提供了重难点词汇音频，扫描书中二维码即可收听学习。本书可作为高等院校民航商务、民航运输以及相关专业教材，也可供行业相关岗位从业人员参考使用。

Chapter 1 AIRLINE INDUSTRY oVERVIEW

Section 1 Industy Evolution

Section 2 Factors Influencing Mode Selections of low-cost Ca／Tiers and a Full-service Airline

Section 3 Introduction of ICAO and IATA

Chapter 2 MARKETING

Section 1 Passenger Air Fare

Section 2 Global Distribution System

Section 3 Electronic Ticket

Section 4 Code-Sharing and Aidine Alliances

Chapter 3 PASSENGER SERVICE

Section 1 Self-service Check-in Kiosk-CUSS

Section 2 Travel Information Manual

Section 3 Baggage

Section 4 Overbooking

Section 5 Flight Delay

Chapter 4 AIR CARGO

Section l Air Cargo Market Characteristics

Section 2 Air Cargo Facilities

Section 3 Air Cargo Rates and Charges

Section 4 The Air Waybill

Chapter 5 AIRPORT

Section 1 Hub Airport

Section 2 Regional Airport

Section 3 Beijing Daxing International Airport

Chapter 6 SAFETY

Section 1 Dangerous Goods Transportation

Section 2 Weight and Balance of Aircarft

Section 3 Positive Passenger Bag Match

Chapter 7 NEW TRENDS

Section 1 IATA New Distribution Capacity

Section 2 ONE Order P1an

Section 3 Build Global“123”Fast Cargo Flow Circle

Appendix 1 Extract from airline two character code and ticket settlement code

Appendix 2 Airport code of major cities in China

Appendix 3 Code of major international cities

Appendix 4 Extract from international special fare restrictions

Appendix 5 Extract from Singapore TIM

Appendix 6 Regulations on passenger service management of public air transport

References

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