APPLIED EI 应用情感智力：态度在开发情感智力上的重要性 下载 极速 rtf epub 在线 word txt pdf

A decade on from its birth, emotional intelligence is attracting more attention than ever before. Why? Because of its proven connection to performance. Tomorrow's leaders will have to be facilitators who work collaboratively to help others develop their potential, and this will require emotionally intelligent skills and attitudes. Against this landscape, Applied EI provides the tools and advice needed to develop and manage a relationship with yourself and create positive relationships with others - the twin cornerstones of emotional intelligence.

We're all capable of acting with emotional intelligence. Most of us don't, because internal interferences - misguided beliefs and attitudes learnt in childhood - get in the way. Countering this, Applied EI attaches unique importance to the role of attitudes in developing and applying emotional intelligence. Tim Sparrow and Amanda Knight stress that EI isn't a synonym for personality; it's about managing personality. That's why knowing how to put EI into practice is essential. And that's why reducing EI to a single number or score misses the point, and serves only to give us another measure by which to judge ourselves and others.

Anyone interested in performance improvement today needs to be interested in emotional intelligence. Applied EI shows how our attitudes underpin our EI, explores how to develop emotionally intelligence attitudes, and lays out tactics for applying them in practice. It discusses what is needed at individual, team and leadership development levels, and considers what it means to be an EI practitioner. Its practical approach and unique perspective make it a must-read for anyone involved in the field of personal development.

作者简介：

Tim Sparrow has had a varied career. He has three master’s degrees (social anthropology, social psychology and industrial relations) and has worked in central and local government, in industry and commerce, as a management consultant, and also as a counsellor, psychotherapist and clinical supervisor. He has devoted the last ten years to developing the theory of emotional intelligence and exploring actively how these insights can most profitably and effectively be applied by individuals and by organisations. Hence his founding of the Centre for Applied Emotional Intelligence, and the development of the unique action learning programme for its Certificate in Emotional Intelligence practitionership. Developing Applied EI satisfies his twin passions: finding out the truth, and changing the world for the better.

Foreword.

Preface.

Acknowledgements.

Part Ⅰ HOW OUR ATTITUDES UNDERPIN OUR EI.

1 Why EI Now.

The ever-increasing pace of change

A crisis of meaning

The arrival of EI

Why is EI the answer?

2 The IQ vs. EQ Debate

The two sides of emotional intelligence

The three-layered cake

Where do the ideas come from?

Four false“facts”about intelligence

EI/EQ/IQ

3 So What Exactly is EI?

What is emotion?

What are feelings?

What is an attitude?

Who controls our feelings?

Our definition of EI

The five crucial aspects of EI

4 The Vital Importance of Attitude.

5 Optimising Personal Performance.

Part Ⅱ DEVELOPING EMOTIONALLY INTELLIGENT ATTITUDES.

6 Measuring Our Personal EI.

7 King Regards.

8 Facilitating EI Development 1 – “Meeting”.

9 Body Awareness.

10 Facilitating EI Development 2 – “Being with”.

11 Managing the Self.

12 The Art of Relationship Management.

13 Knowing Oneself.

Part Ⅲ APPLYING EMOTIONALLY INTELLIGENT ATTITUDES.

14 The Emotionally Intelligent Organisation.

15 EI in Leadership.

16 EI for Teams.

17 Assessing EI.

18 The EI Practitioner.

Appendix: Contact Information.

Further Reading.

Index.

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