Performance Dashboards Second Edition: Measuring, Monitoring, And Managing Your Business9780470589830 下载 极速 rtf epub 在线 word txt pdf

　　Tips, techniques, and trends on harnessing dashboard

technology to optimize business performance.

In Performance Dashboards, Second Edition, author Wayne Eckerson

explains what dashboards are, where they can be used, and why they

are important to measuring and managing performance. As Director of

Research for The Data Warehousing Institute, a worldwide

association of business intelligence professionals, Eckerson

interviewed dozens of organizations that have built various types

of performance dashboards in different industries and lines of

business. Their practical insights explore how you can effectively

turbo-charge performance–management initiatives with dashboard

technology.

Includes all-new case studies, industry research, news chapters

on "Architecting Performance Dashboards" and "Launching and

Managing the Project" and updated information on designing KPIs,

designing dashboard displays, integrating dashboards, and types of

dashboards.

Provides a solid foundation for understanding performance

dashboards, business intelligence, and performance management

Addresses the next generation of performance dashboards, such

as Mashboards and Visual Discovery tools, and including new

techniques for designing dashboards and developing key performance

indicators

Offers guidance on how to incorporate predictive analytics,

what-if modeling, collaboration, and advanced visualization

techniques

This updated book, which is 75% rewritten, provides a foundation

for understanding performance dashboards, business intelligence,

and performance management to optimize performance and accelerate

results.

Foreword. 

Preface to the Second Edition. 

Preface to the First Edition. 

PART I THE LANDSCAPE FOR PERFORMANCE DASHBOARDS. 

CHAPTER 1 What Are Performance Dashboards? 

CHAPTER 2 The Context for Performance Dashboards. 

CHAPTER 3 Assessing Your Organizational Readiness. 

CHAPTER 4 Assessing Your Technical Readiness. 

CHAPTER 5 How to Align Business and IT. 

PART II PERFORMANCE DASHBOARDS IN ACTION. 

CHAPTER 6 Types of Performance Dashboards. 

CHAPTER 7 Operational Dashboards in Action. 

CHAPTER 8 Tactical Dashboards in Action. 

CHAPTER 9 Strategic Dashboards in Action. 

PART III CRITICAL SUCCESS FACTORS: TIPS FROM THE TRENCHES. 

CHAPTER 10 How to Launch, Manage, and Sustain the Project. 

CHAPTER 11 How to Create Effective Performance Metrics. 

CHAPTER 12 How to Design Effective Dashboard Displays. 

CHAPTER 13 How to Architect a Performance Dashboard. 

CHAPTER 14 How to Deploy and Integrate Dashboards. 

CHAPTER 15 How to Ensure Adoption and Drive Positive Change. 

Index.

　　Wayne Eckerson is an industry thought leader and consultant who has covered business intelligence (BI) since 1995. Eckerson has conducted numerous in-depth research studies on BI and is a noted speaker and blogger. He is the author of a popular BI Maturity Model and chair of TDWI's BI Executive Summit, which educates business and technical executives about best practices and emerging trends in BI and performance management. He is currently director of TDWI Research and can be reached at weckerson@gmail.com.

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